Accidents at work we schedule care for
- Falls from ladders, docks, stairs and wet floors
- Lifting and carrying injuries to the back, neck and shoulders
- Being struck by equipment, pallets or falling material
- Crashes in a company car, van or truck
- Injuries that build up from the same motion over weeks or months
How it works
One call starts it. A coordinator asks what happened, where you work and what hurts, then schedules you with a licensed provider for the kind of care the injury calls for. CAN keeps your appointments organized and helps your visit records and work status notes get where they need to go. The providers deliver the treatment and make every clinical decision.
Who pays
When treatment is for a work injury, Illinois law directs the provider to bill the employer directly. For a covered injury, the provider may not bill the worker for the difference between its charge and what the employer or its insurer paid.
If a claim is on file with the Illinois Workers' Compensation Commission, the provider must stop collecting from the worker while the claim is pending. Bills still unpaid after the claim is resolved can become the worker's responsibility.
Your choice of doctor
In general, an injured worker in Illinois may choose two physicians, and referrals from those physicians are covered within the same choice. Emergency care does not count as a choice. If the employer has a Preferred Provider Program, treating outside it counts as one of the two.
For law offices
Firms handling workers' compensation matters can send a client to CAN for scheduling at any hour. CAN confirms the appointment and, with the patient's written authorization, sends visit records to the firm.